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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each page. A pop-up window will show up. It offers exhaustive info about all the actions that you can perform on that particular page. Each pop-up window opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of how-to video clips demonstrating how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the answer you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which covers questions asked by actual users and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new entries so as to embrace all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of client support engineers available 24-7 and ready to help you with any issue. Each support ticket you send will be responded to in less than 1 hour (the average support ticket response time being approximately 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 211113

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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